Communications gap
Lack of collaboration, lowered incidence of innovation
You're responsible for a major knowledge management initiative. The progress is very slow.
Each business unit has its own view of the business, even using different terminology for the same thing. Identifying the differences is difficult or happens too late after misunderstandings and miscommunications have occurred.
What you need is some process or discipline that will bring people together in a collaborative manner.
Your problem in a nutshell
Lack of collaboration, lowered incidence of innovation
You're responsible for a major knowledge management initiative. The progress is very slow.
Each business unit has its own view of the business, even using different terminology for the same thing. Identifying the differences is difficult or happens too late after misunderstandings and miscommunications have occurred.
What you need is some process or discipline that will bring people together in a collaborative manner.
Your problem in a nutshell
- Need for a common vocabulary to collaborate on issues affecting the entire
enterprise
Solution #2:
Create a Knowledge Framework
We show you how to build a knowledge framework that provides a common vocabulary for describing the activities, products and subject domains relevant to your enterprise.
The discipline involved in reaching agreement on terms and concepts and defining their relationships clarifies thinking and provides a common language for communication.
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